Not quite as friendly as the cuddly cartoon bears suggest, then. The small print says: "While all amounts paid are non-refundable, certain refund requests for subscriptions may be considered by TunnelBear on a case-by-case basis." Presumably, you might get a refund if you've had really bad service, but it's entirely up to the company to decide. If you do sign up for TunnelBear, keep in mind that there's no money-back guarantee. Private Internet Access asks $2.03 a month on the first term of its three-year plan, and opting for Ivacy's five-year plan cuts the cost to a supercheap $1.19.
These are competitive prices which beat most providers, although there are a few with cheaper deals. The price drops to an effective $4.85 a month on the annual plan, or $3.33 if you sign up for three years. Its monthly plan (opens in new tab) gives you unlimited data for a reasonable $9.99 a month, though.
But it's a simple way to check out the interface and make sure you can connect. TunnelBear's free account (opens in new tab) provides a horribly limited 500MB of traffic a month, barely enough to run even a single basic speed test. Just wait until you see what that does for its performance. Only one is to be connected at a time.TunnelBear has introduced one major improvement since our last review, though: the apps finally support the ultra-speedy WireGuard protocol, as well as OpenVPN and IKEv2. We recommend making sure that you aren't running the TunnelBear application while the TunnelBear browser extension is already on. Lastly, ensure that cookies are enabled in the browser settings.Įnabling Cookies: Mozilla Firefox Make sure that the TunnelBear desktop application is off We also recommend making sure any third-party cleaner/privacy extensions aren’t set to automatically remove browser cookies. Make sure that your browser isn’t configured to delete cookies automatically when exiting the browser. The TunnelBear browser extension uses a standard cookie to ensure you’re authenticated on both the extension and website. Clear your browser's cache and cookiesĬlearing Cache and Cookies: Google ChromeĬlearing Cache and Cookies: Mozilla Firefox Ensure that your browser allows cookies However, if you discover that a specific extension is causing an issue with TunnelBear, try turning it off to confirm. The TunnelBear browser extension is designed to detect if a conflicting extension is present.
Make sure other extensions, specifically ones that are similar to TunnelBear, are disabled while trying to connect. If you're not able to resolve issues with the extension with a fresh install, try the following.
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